Return and exchange policy
You can return / exchange a new, unopened and unused product within 7 days from the date of receipt, (noting that shipping fees are not refundable.
Provided that the product shall be replaced / retrieved in a new, unopened and unused condition and that it contains all the original materials included in the shipment.
In the case of product return / exchange, please complete the return / exchange process at the branches of the shipping company (Aramex) by filling out the return / exchange policy and attaching it to your order and sending it to us with the new, unopened, and unused product.
If the order (return / exchange) is accepted after confirming the condition of the product in our warehouse, you will receive a refund at the original purchase price, plus VAT if any, in the original payment method within 3 weeks of shipping your order to us or exchanging it for another product with the same The value or more, bearing in mind that the shipping value of the products to be returned / exchanged is the responsibility of the customer
Unused and unopened items must be returned with your packaging / return / exchange slip attached to the following address:
Modern World Supplies Trading Company
King Khaled Street, Kilo 2 Public Market Center Complex
Jeddah, Postal Code 21445, P.O Box 19574
Non-returnable / exchangeable products:
Products that are opened, used or 7 days after delivery may not be returned. We apologize for any inconvenience this may cause.